8.3. Support

The medium on which ERC32 Ada is shipped, and the printed documentation, are warranted for six months. They will be replaced free of charge if defective in any way.

The software is supplied with six months warranty, which may be extended for additional periods of 12 months, and applies to one project of up to six people at one site. The service offered includes regular product updates, advice on working around problems and general assistance with using the toolset or run-time system.

The warranty does not include training or customization. These are available for an additional fee.